Tonight I decided to dig into OnApp. The workflow this far hasn’t been the smoothest but it probably helps reduce the company’s administration overhead.
After validating one’s email, he is taken to profile page with an installation instructions link.
There seems to be two accounts that are created at registration, one for administration (admin.onapp.com) and one for documentation (docs.onapp.com). The admin account is setup after email validation but the JIRA account appears to be constrained by an account approval process the will provision or enable the account in the JIRA system.
I’ll look forward to completing the installation and setup so that I can see how OnApp stacks against its competition.